SERVICES | TEAM | PRESS | FAQ | COVID-19

BOOKING: In an effort to streamline our stylists' daily operations, we require appointments to be prepaid at time of booking. This system allows us to better enforce our Cancellation Policy, which protects our stylists from circumstances out of their control. Vagaro will automatically refund you for cancellations made outside of the 24 hours preceding your appointment. Adjustments may be made on a case-by-case basis.

OFFICE HOURS: Phone/email correspondence is limited to designated office hours (5pm - 6pm from Tuesday to Friday). Only calls regarding same-day appointments (running late, need to cancel, etc.) will be accepted outside of office hours. Appointment booking will otherwise be limited to self-service on Vagaro, and we ask that you familiarize yourself with the website to ensure timely cancellations and rescheduling.

WAIT LISTS: Wait lists are automated on Vagaro! Simply proceed as if you are booking an appointment, and click the 'Add to Waitlist' button under any dates that are unavailable. Wait-listed clients are notified of openings at once, and the first to respond gets the appointment.