We adhere strictly to the following Cancellation Policy: In order to maintain the quality of our services, and out of respect for our clients’ and stylists’ time, we require 24 hour advance notice to change or cancel an appointment. If this is not provided, or if you are a no-show, you will be charged the full cost of the booked service to your credit card on file.
Appointment confirmations and reminders are provided as a courtesy. Not receiving them or overlooking details of your appointment do not exempt a last minute cancellation or no-show.
Please arrive on time to your appointment. Late arrivals of 30 minutes or more are grounds for last minute cancellation and you will be charged the full cost of the booked service to your credit card on file.
Exceptions may be made on a case-by-case basis, but not for issues regarding work emergencies, childcare, traffic/transit, and out-of-town travel. Please understand that while some things may be out of your control, we are only responsible for your experience inside the salon.
Please call or email us to request to reschedule or cancel your appointment.
Gratuity is left to your discretion, but we cannot add gratuity on a credit card. Our stylists accept cash (in pre-labelled envelopes provided at the front desk) and Venmo for tips. In NYC, it is customary to tip 20% of the service price to a salon professional. Tipping is encouraged after receiving a complimentary service such as a Bang Trim. Tipping the assistant of your stylist is also greatly appreciated.
Partial highlights focus on the hair you can see from the front and a bit through the crown, whereas Full highlights include the underneath as well.
Painting is a modern technique used to highlight hair.
The effect can vary from naturally sun kissed to dramatic contrast and the end result is a much softer grow out.
More than a pretty blowdry. Consultations are mandatory to be clear on expectations. It is necessary for the additional work entailed i.e. hot tools, braids, etc. The price will vary depending on the end result and time spent.
Single Process is all over color. Root touch up, grey coverage and even color throughout, finished with a Gloss.
A two step process (sometimes more..) using bleach on the scalp as well as the length.
Bleaching strips all of the color from the hair, while toning reintroduces pigment, tones of chosen color, to the hair after it has been bleached.
A one time complimentary service that is offered between appointments to maintain the look of the cut. Additional bang trims can be booked for an additional charge. This charge is also applied to clients that have not previously had a haircut at our salon. Bang Trims can be scheduled at the end of the day on Thursdays, Fridays, and Saturdays and are to be booked over the phone or by email.
Color is refreshed with an all-over toning treatment.
Starting with a shampoo to cleanse the hair, hair is blown out to the desired look. The usual time booked is an hour or less, depending on the hair density, texture and length.